Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Dealership Intelligence Platform ("DIP," "we," "us," or "our") governing your access to and use of our platform, website, and services.

By accessing or using DIP, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our services.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our services. By using DIP, you represent and warrant that you meet these eligibility requirements.

If you are using DIP on behalf of a business or entity, you represent that you have the authority to bind that entity to these Terms.

3. Account Registration

• You must create an account to access certain features of DIP.
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate, current, and complete information during registration.
• You are responsible for all activities that occur under your account.
• You must notify us immediately of any unauthorized access or security breach.
• We reserve the right to suspend or terminate accounts that violate these Terms.

4. Subscription and Billing

4.1 Subscription Plans

DIP offers multiple subscription tiers (Basic, Advanced, Enterprise) with different features and pricing. Current pricing is available on our website and may be modified with advance notice.

4.2 Payment Terms

• Subscriptions are billed monthly or annually in advance.
• Payment is processed securely through our payment processor (Stripe).
• All fees are non-refundable except as required by law or stated in these Terms.
• You authorize us to charge your payment method on a recurring basis.
• Failure to pay may result in service suspension or termination.

4.3 Free Trial

We may offer a 14-day free trial for new customers. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel before the trial ends.

4.4 Cancellation and Refunds

• You may cancel your subscription at any time from your account settings.
• Cancellations take effect at the end of the current billing period.
• No refunds will be provided for partial months or unused features.
• We reserve the right to offer refunds at our sole discretion.

5. Acceptable Use Policy

You agree not to:

• Violate any laws, regulations, or third-party rights.
• Use DIP for any illegal, fraudulent, or unauthorized purpose.
• Interfere with or disrupt the platform's operation or servers.
• Attempt to gain unauthorized access to any part of the platform.
• Transmit viruses, malware, or harmful code.
• Scrape, crawl, or use automated tools to access the platform without permission.
• Impersonate any person or entity or misrepresent your affiliation.
• Upload or share content that is offensive, defamatory, or infringing.
• Resell, redistribute, or sublicense our services without authorization.

6. Intellectual Property Rights

6.1 Our Rights

All content, features, functionality, and intellectual property on DIP, including software, text, graphics, logos, and trademarks, are owned by DIP and protected by copyright, trademark, and other intellectual property laws.

6.2 Your Rights

You retain all rights to the content and data you upload to DIP ("User Content"). By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display your content solely to provide and improve our services.

6.3 Restrictions

You may not copy, modify, distribute, sell, or reverse engineer any part of DIP without our explicit written permission.

7. Data and Privacy

Your use of DIP is subject to our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to our data practices as described in the Privacy Policy.

You are responsible for the accuracy and legality of any data you upload to DIP. You represent that you have all necessary rights and permissions to use and share such data.

8. AI and Machine Learning

DIP uses artificial intelligence and machine learning to provide insights, recommendations, and analytics. While we strive for accuracy, AI-generated content should be reviewed and verified before being used for business decisions. We do not guarantee the accuracy or completeness of AI-generated insights.

9. Third-Party Services

DIP may integrate with third-party services (e.g., CRM systems, payment processors, analytics tools). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the availability, functionality, or practices of third-party services.

10. Disclaimers and Warranties

DIP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The platform will be uninterrupted, secure, or error-free.
• The results or data obtained will be accurate or reliable.
• Any defects or errors will be corrected.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIP AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify, defend, and hold harmless DIP and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

• Your use of the platform
• Your violation of these Terms
• Your violation of any rights of a third party
• Your User Content

13. Termination

We reserve the right to suspend or terminate your account and access to DIP at any time, with or without notice, for:

• Violation of these Terms
• Non-payment of fees
• Fraudulent or illegal activity
• Any reason at our sole discretion

Upon termination, your right to use DIP will immediately cease. We may delete your data after account termination, subject to our data retention policies.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the platform. Your continued use of DIP after changes constitutes acceptance of the updated Terms.

15. Dispute Resolution

15.1 Informal Resolution

Before filing a claim, you agree to contact us at legal@dip-app.com to attempt to resolve the dispute informally.

15.2 Arbitration

Any disputes arising from these Terms or your use of DIP shall be resolved through binding arbitration, rather than in court, except where prohibited by law. The arbitration will be conducted by a mutually agreed-upon arbitration service.

15.3 Class Action Waiver

You agree to resolve disputes on an individual basis only and waive any right to participate in a class action lawsuit or class-wide arbitration.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

17. Miscellaneous

• Entire Agreement: These Terms constitute the entire agreement between you and DIP.
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
• Waiver: Failure to enforce any provision does not constitute a waiver of that provision.
• Assignment: You may not assign these Terms without our consent. We may assign our rights freely.
• Force Majeure: We are not liable for delays or failures due to circumstances beyond our control.

18. Contact Information

If you have questions about these Terms, please contact us: